At Smart Junk Removal, we provide transparent and fair pricing, which can be determined either over the phone, through a video consultation, or in person. For the most accurate estimate, we’ll assess your needs and the scope of the job before we begin. If the job requires more work than initially estimated, there may be an additional charge, but we'll always keep you informed.

We make payment easy by accepting a variety of methods, including Apple Pay, Google Pay, credit cards, cash, and more—whatever is most convenient for you!

Tipping is entirely optional and up to you! While our team always strives to provide excellent service, there is no obligation to tip. We’re just happy to help you clear your space!

If you need to cancel or change your appointment, simply give us a call! There are no charges for cancellations or rescheduling. Just let us know what time and day works best for you, and we'll be happy to accommodate your new schedule.

On the day of your scheduled appointment, our professional, uniformed team will reach out via text or phone call 15-30 minutes before the start of your two-hour arrival window. They’ll confirm the exact time of their arrival and check in to ensure everything is set for your junk removal.

Yes, we can! We regularly remove large, bulky, or heavy items. If it’s something that can be safely lifted by two of our team members and fits in the truck, we’ll take care of it for you!

Yes, we are fully licensed and insured. We comply with all local, state, and federal regulations to ensure safe and professional junk removal services. Our insurance covers both you and our team during the removal process.